Privacy Policy

Welcome to Psychei, a digital learning platform developed by Digital XR LLC.

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, enroll in a course, or interact with our content.

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1. Information We Collect

We collect only the information necessary to operate and improve your experience. This includes:

• Personal information: name, email address, and account details when you sign up or make a purchase.

• Payment information: processed securely by third-party providers such as Stripe or PayPal. We do not store payment details.

• Usage data: information about how you use our site (pages visited, time spent, device type, browser).

• Cookies and analytics: used to improve performance, personalize content, and understand visitor behavior.

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2. How We Use Your Information

We use your information to:

• Deliver and manage your course access.

• Communicate updates, support, or marketing relevant to Psychei.

• Improve our courses and website experience.

• Ensure the security and technical functionality of our services.

We do not sell your personal information to third parties.

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3. Data Storage and Security

Your information is securely stored using reputable hosting and service providers.

We take appropriate technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction.

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4. Cookies and Analytics

We use cookies and similar technologies to:

• Remember your preferences and login sessions.

• Track anonymous analytics through trusted platforms such as Google Analytics or Vimeo.

• Enhance overall usability and performance.

You can adjust cookie preferences in your browser settings or decline non-essential cookies through our cookie consent banner.

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5. Third-Party Services

We may share limited data with trusted partners who help us deliver our services, including:

• Webflow for website hosting.

• Memberstack for account and membership management.

• Stripe or PayPal for payment processing.

• Vimeo for course video streaming.

• Chatbase or YourGPT for AI-guided chat support.

All third parties operate under their own privacy policies and data protection standards.

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6. Your Rights

Depending on your region (e.g., GDPR or CCPA), you have the right to:

• Access the personal data we hold about you.

• Request corrections or deletions of your data.

• Withdraw consent for marketing communications.

• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at [insert email address].

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7. Data Retention

We retain personal data only as long as necessary to provide our services or as required by law.

Inactive accounts and old data may be deleted after a reasonable period to maintain security and efficiency.

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8. Children’s Privacy

Psychei is intended for users aged 16 and older.

We do not knowingly collect or store information from children under 16.

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9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect improvements or legal requirements.

Any changes will be posted here with a revised update date.

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10. Contact

For any privacy-related inquiries or requests, please contact us at:

Digital XR LLC

Email: support@psychei.com

Website: https://psychei.com